Provider Name: Regal Care Trading Ltd
Care home beds: 28
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection was unannounced and took place on 15 June 2017. It was carried out by one inspector.
We looked at information we held about the service from statutory notifications of events that the provider is required by law to submit to the Care Quality Commission (CQC). In addition, we asked for feedback from the local authority, which have a quality monitoring and commissioning role with the service.
During the inspection we spoke with six people using the service. We spoke with the new manager, the area manager and five care staff, including senior care staff. We reviewed the support plans, risk assessments and other associated care records for three people using the service. We reviewed three staff recruitment files, staff training and supervision records. We reviewed medicines records and storage and records in relation to the continuous quality monitoring of the service.
Last updated 03:15:57 21st Mar 2018 - Update Now
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