Registered Manager: Craddock, Lindsay Jane
Provider Name: Akari Care Limited
Care home beds: 31
Situated in scenic surroundings on the well-known beauty spot of Parbold Hill, Lindsay House is a Lancashire-based Residential Care Home which has benefited from extensive refurbishment and investment.
Our skilled and dedicated team provide a comfortable and friendly environment for our residents. We respect their privacy and dignity but we also encourage them to get involved in activities of their choice, and to remain active in mind and body. Friends and relatives make regular visits, and this adds to the homely feel we like to encourage. We have excellent support from external medical professionals, and this is something that helps to give residents’ families peace of mind.
Visitors to Lindsay House often say it feels more like a small country hotel than a Care Home. This is probably explained by our peaceful rural location, our caring and friendly staff and the welcoming atmosphere.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 22 and 23 May 2017 and was unannounced. The inspection team consisted of the lead inspector for the service and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. Their area of experience was care and support for older people and people with dementia.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed previous reports and notifications that are held on the CQC database. Notifications are important events that the service has to let the CQC know about by law. We also reviewed safeguarding alerts and information received from a local authority.
During our inspection we spoke with 12 people who lived at the home, 11 relatives, the registered manager, deputy manager, and 10 care staff. We reviewed six care files, four staff recruitment files and their support records, audits and policies held at the service.
Last updated 11:59:56 22nd Jan 2019 - Update Now
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