Registered Manager: Mrs Linda Lowe
Provider Name: Crocus Care
Care home beds: 37
Situated by the beautiful valley of the river Teign, Moors Park House provides a loving and caring environment.
Moors Park House specialises in and is adapted for the care of people with dementia. We are also able to cater for those who have restricted mobility.
With 36 rooms including one for twin occupation, Moors Park House has many rooms located on the ground floor which mostly have external doors opening onto garden areas or the internal courtyard sensory garden. Upstairs rooms are accessed by a shaft lift and most have outlooks over the river valley.
The ground floor layout is around the internal courtyard providing a circulating corridor for those that wish to amble around. The lounge with attached conservatory offers several different seating areas and the dining room also has a seating area with a library. There is a further small conservatory overlooking the internal garden. A hairdresser and chiropodist visit regularly and the home holds a weekly GP surgery.
Residents are encouraged to participate in activities such as music, craft and games and we have regular visiting entertainers singing old songs or bringing in a variety of animals to see and hold, for example. The dining room contains a digital piano which residents may play.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 19 and 21 July 2016 and was unannounced.
One Adult Social care (ASC) inspector conducted the inspection.
Before the inspection we gathered and reviewed information we held about the registered provider. This included information from previous inspections and notifications (about events and incidents in the service) sent to us by the registered provider. Prior to the inspection, the registered manager had completed a Provider Information Return (PIR). This is a form that asked the provider to give some key information about the service, what the service does well and improvements they plan to make.
Not everyone living at Moors Park House was able to tell us about their experiences. Therefore used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk to us.
We met with all the people using the service at that time and spoke with six people in private. We spoke with six staff, the registered manager, two directors of the company that owns the service and three visitors. We also spoke with a visiting healthcare professional. Following the inspection we spoke with a social care professional and received information from the local authorityâs quality improvement team.
Last updated 05:19:50 23rd Mar 2018 - Update Now
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