New Victoria Nursing Home

New Victoria Nursing Home

137-139 Hornby Road
Lancashire FY1 4JG

Telephone: (01253) 621043

Registered Manager: Poole, Nicerata Cristobal
Provider Name: Regency Healthcare Limited
Care home beds: 30

Care Types: Care Home with NursingCare in your HomeDementiaDementiaMental HealthMental HealthOlder PeopleOlder PeoplePhysical DisabilityPhysical DisabilityYounger AdultsYounger Adults

Click for key Green TickGrey CrossRed CrossStarGreen smartieYellow smartieRed smartieGrey smartie
Last updated 10 May 2017
‘We carried out this comprehensive inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.’

This inspection visit took place on 19 April 2017 and was unannounced.

The inspection team consisted of two adult social care inspectors.

We spoke with a range of people about the service. They included eight people who lived at the home, two relatives, the manager, and seven staff members. Prior to our inspection visit we contacted the commissioning department at Blackpool, Blackpool Clinical Commissioning Groups (CCG and Healthwatch Blackpool. Healthwatch Blackpool is an independent consumer champions for health and social care. This helped us to gain a balanced overview of what people experienced accessing the service.

During our inspection we used a method called Short Observational Framework for Inspection (SOFI). This involved observing staff interactions with the people in their care. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

We looked at care records of three people, the services training matrix, supervision records of four staff, arrangements for meal provision, records relating to the management of the home and the medication records of four people. We reviewed the services recruitment procedures and checked staffing levels. We also checked the building to ensure it was clean, hygienic and a safe place for people to live.

Last updated 04:20:44 21st Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

The New Victoria