Registered Manager: Steve Axon
Provider Name: Pallottine Missionary Sisters
Care home beds: 40
Our home is your home.
Park Mount Care Home is a purpose built care home situated in its own landscaped gardens in Macclesfield.
The home has been refurbished to a high standard and boasts a 5* Hygiene award for the kitchen and dining room. All meals are freshly prepared daily by our Head Chef. We have an onsite Chapel, a hairdresser, and visiting Chiropodists.
We pride ourselves on delivering a holistic person-centred service, with personalised care and support.
We regard it uppermost priority that we deliver a high standard of care to our residents on a short or long stay. Therefore, we recruit staff who will fit into our friendly and caring team. Staff are sympathetic and can recognise, understand and cater for people’s individual needs.
We are also able to offer Short Term Care, in our newly refurbished six-bedroom Respite Care Home in Keele Crescent.
Here we offer the same excellent standards of care on a short-term basis to suit the individual, from single days to weekends or full weeks.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 5 and 6 September 2016 and was unannounced. The inspection was carried out by one adult social care inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection, we checked information that we held about the service and the service provider. We looked at any notifications received and reviewed any other information held about the service prior to our visit. We invited the local authority to provide us with any information they held about Park Mount. They told us that they currently had no concerns. We also sought feedback from a local GP prior to the inspection and viewed the most recent Healthwatch enter and view report.
During the inspection, we used a number of different methods to help us understand the experiences of people living in the home.
We spoke with a total of eleven people living there, four visiting relatives and ten staff members including the registered manager and six care staff. We also spoke with a visiting doctor and two visiting nurses and a hairdresser.
Throughout the inspection, we observed how staff supported people with their care during the day.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk to us.
We looked around the building including, with the permission of the people who used the service, some bedrooms. We looked at a total of four care plans. We looked at other documents including policies and procedures. Records reviewed included: staffing rotas; risk assessments; complaints; staff files covering recruitment; training; maintenance records; health and safety checks; minutes of meetings and medication records.
Last updated 02:58:19 21st Jan 2019 - Update Now
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