Registered Manager: Susan Crisp
Provider Name: Kelam Health Care Limited
Care home beds: 39
Paxton Hall is a private residential care home for the elderly registered for 39 residents. The Home has an excellent reputation for a high standard of care in the area; most of the residents come by recommendation. Staff turnover is minimal.
Management firmly believe in the following core values: Paxton Hall should be a “home” for residents; the home will provide a high standard of care in a homely, comfortable and secure environment; every resident is an individual and will be treated with dignity and respect; every effort will be made to meet individual needs and residents encouraged to play an active part in their own care; staff will have the ethos, training, tools and aids to meet each individual’s needs; they will provide support and understanding to the family.
Paxton Hall is an impressive Grade II listed building of high architectural value with impressive grounds. The original house dates back to the Elizabethan times when it was rebuilt and renovated in 1738. The stately home was converted into a modern care home in the early eighties.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 27 June 2017 and was unannounced. The inspection was carried out by one inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
We looked at information we held about the service and reviewed notifications received by the Care Quality Commission (CQC). A notification is information about important events which the service is required to send us by law. The registered provider completed a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the service, what it does well and improvements they plan to make.
We spoke with nine people to gain their views of the service. We spent time observing the care provided by staff when assisting people during the day.
We also spoke with four relatives, a healthcare professional and a GP to obtain their views about the service provided at Paxton Hall.
We looked at records in relation to two peopleâs care. We spoke with the registered manager, two deputy managers, three care staff, a supervisor and the cook. We looked at records relating to the management of risk, medicine administration, staff recruitment, training and systems for monitoring the quality of the service.
Last updated 12:50:16 21st May 2018 - Update Now
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