Pennington Court Nursing Home

Hunslet Hall Road
Beeston
Leeds
West Yorkshire LS11 6TT

Telephone: (0113) 228 4044
Website: www.westwardcare.co.uk

Registered Manager: Angela Randle
Provider Name: Westward Care Limited
Care home beds: 62

Care Types: Care Home with NursingOlder People


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Overall
Outstanding

Read overall summary
Last updated 10 October 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 7 and 13 August 2018 and was unannounced.

The inspection was carried out by one adult social care inspector and an expert by experience attended on the second day of the inspection. An Expert-by-Experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert had experience of caring for a person who uses this type of service.

Before the inspection we reviewed the information we held about the service. This included notifications from the provider and speaking with the local authority contracts and safeguarding teams. A notification is information about important events which the service is required to send us by law.

We also used information the provider sent us in the Provider Information Return (PIR). This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

We spoke with 14 people who used the service and eight people’s relatives.

We spoke with 13 members of staff who provided people with care and support and the activity coordinator. We also spoke with the registered manager, the operational manager and the unit managers of both the residential and the nursing unit. We also spoke with two service commissioners and three health and social care professionals.

We spent time observing care in the lounges and dining rooms and used the Short Observational Framework for Inspections (SOFI), which is a way of observing care to help us understand the experience of people using the service who could not express their views to us.

We looked around the building including people's bedrooms, bathrooms and communal areas. We also spent time looking at records, which included five people’s care records, five staff recruitment files and other records relating to the management of the service.

Last updated 04:53:07 9th Nov 2018 - Update Now

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