Provider Name: Cornwall Care Limited
Care home beds: 40
We care for people who need dementia and mental health support.
We pride ourselves in offering a loving environment where choice, respect and autonomy are paramount.
We also provide day care for newcomers to adapt to life in our home, have regular visitors and are fortunate to have support from a group of local volunteers called ‘The Friends of Redannick’, who help with fundraising and arranging monthly activities for our residents.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection visit took place on 16 May 2017 and was unannounced.
The inspection team consisted of an adult social care inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert-by-experience had a background dealing with older people and people in the early stages of dementia.
Before our inspection visit we reviewed the information we held on Redannick. This included notifications we had received from the provider, about incidents that affect the health, safety and welfare of people who lived at the home. We also reviewed the Provider Information Record (PIR) we received prior to our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. This provided us with information and numerical data about the operation of the service
We spoke with a range of people about the home This included five people who lived at Redannick, four relatives, nine staff members, the registered manager and assistant operational director.
We spoke with two health professionals visiting the service as well as requesting information from the service development team of the contracting authority.
We looked at care records of three people who lived at the home, training and recruitment records of staff members. We also looked at records relating to the management of the service. In addition we checked the building to ensure it was clean, hygienic and a safe place for people to live.
Last updated 11:16:54 18th Apr 2018 - Update Now
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