Provider Name: Select Homecare Direct Ltd
Select Homecare Direct Ltd provide you quality care in your own home, giving you and your Family the peace of mind of knowing your living independently in your own familiar surrounding’s with support from a reliable care company that will give you the quality care and support you require by having your best interest at heart. We provide You with regular time slots and continuity of care staff. Give us a call you will be glade you did we are CQC Registered and come highly recommended by our service users, and our staff.
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 16 and 17 May 2017. The provider was given 48 hoursâ notice because the location provides a domiciliary care service and we needed to be sure the registered manager would be available for the inspection. It also allowed us to arrange to visit people receiving a service in their own homes.
This was the first inspection of the service since they registered with the Care Quality Commission (CQC) in June 2015. No concerns were identified during the registration process.
This inspection was carried out by one adult social care inspector.
Select Homecare Direct provides personal care to people living in the areas of Highbridge, Bridgwater, Burnham-on-Sea, Cheddar and surrounding villages. At the time of this inspection they were providing personal care for 50 people. They also provided a domestic service to people living in their own homes.
We visited four people in their homes. We also spoke with four staff members as well as the registered manager who is also the nominated individual, and a company director.
We looked at records which related to peopleâs individual care and the running of the service. Records seen included six care and support plans, quality audits, three staff recruitment files and staff training.
Last updated 04:51:03 21st May 2018 - Update Now
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