Simply Homecare

Simply Homecare

14 Margaret English Close
Norfolk NR26 8UJ

Telephone: (01263) 826999

Registered Manager: Storm Cosbie-Ross
Provider Name: Simply Homecare LLP

Care Types: Care in your HomeDementiaOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Requires improvement

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Last updated 18 October 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 22 August 2016 and was announced. The provider was given 48 hours’ notice because the location provides a domiciliary care service and we needed to be sure that someone would be available to assist us with the inspection. The inspection was carried out by one inspector.

Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and any improvements they plan to make. We reviewed information we held about the service.

During the inspection, we spoke with one person who used the service and relatives of two other service users. We also spoke with the registered manager who was a partner in the business, the second partner in the business and three care staff members.

We looked at the care records of three people and other information relating to their care and the recruitment records of two staff members. We also looked at records relating to how the quality of the service was monitored.

Last updated 09:52:07 18th Feb 2019 - Update Now

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