Registered Manager: Storm Cosbie-Ross
Provider Name: Simply Homecare LLP
At Simply Homecare we provide expert care for the elderly, the house-bound, the terminally ill and those with a variety of disabilities to help them to maintain an independent and enjoyable life. We provide care in service-users’ own homes in North Norfolk.
At Simply Homecare we work hard to keep things simple and straightforward. We talk directly with you on a personal level to build a relationship to give the service user and their family and friends confidence in their ability to remain independent.
Whether it is the care and attention we offer our service users on a daily basis or a real need for companionship, our care is always focused on the individual who requires support. Dignity, respect, understanding and sensitivity are central to the service we deliver. Each member of our well trained and committed team creates a trusting and personal relationship with all those who we care for.
At Simply Homecare, our ethos is to keep things simple. Our over-riding principle is that we care.
- We care for the elderly and infirm
- All elements of personal care covered
- Assistance with waking and bedtime routines
- Prompting, assisting and administering medication
- Domestic help, meal preparation, shopping
- General companionship
- Night sits available
- A personal touch – you deal with us directly
- Locally based office and support workers
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 22 August 2016 and was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service and we needed to be sure that someone would be available to assist us with the inspection. The inspection was carried out by one inspector.
Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and any improvements they plan to make. We reviewed information we held about the service.
During the inspection, we spoke with one person who used the service and relatives of two other service users. We also spoke with the registered manager who was a partner in the business, the second partner in the business and three care staff members.
We looked at the care records of three people and other information relating to their care and the recruitment records of two staff members. We also looked at records relating to how the quality of the service was monitored.
Last updated 01:06:58 19th Jul 2018 - Update Now
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