Registered Manager: Gill Gwyther
Provider Name: Ascot Residential Homes Limited
Care home beds: 39
Outstanding nursing care in a tranquil setting.
The health and happiness of our residents is the main priority for St David’s staff.
Set in a beautiful Victorian Priory that dates back to 1860, St David’s provides tender, dignified nursing care for up to 39 residents.
The building and grounds are lovingly maintained by our dedicated team of staff, and many of the original features – such as stained glass windows, vaulted ceilings and ornate fireplaces – still remain.
The beauty and history of these add to the peaceful atmosphere at St David’s… and with a staff-to-resident ratio that is one of the highest in the country, it should come as no surprise that our residents and their families love being here.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection was carried out on 15 and 16 August 2016, by one inspector and was unannounced.
Before the inspection the registered manager completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the PIR and at all the information we had collected about the service. This included previous inspection reports and information received from health and social care professionals. We also looked at notifications the service had sent us. A notification is information about important events which the service is required to tell us about by law.
During the inspection we spoke with four people who use the service and four relatives. We spoke with the registered manager and the registered provider. We received feedback from six care assistants, four registered nurses, a team leader, a senior activities coordinator and the chef. We observed interactions between people who use the service and staff during the two days of our inspection. We spent time observing lunch in the dining room. As part of the inspection we requested feedback from health and social care professionals.
We looked at five people's care plans and associated documentation. We looked at the recruitment files for six members of staff, staff training records and the staff supervision log. Medicines administration, storage and handling were checked. We reviewed a number of documents relating to the management of the service, for example, management audits, the utility service certificates, risk assessments, the complaints, compliments and incidents records.
Last updated 11:44:40 18th Feb 2019 - Update Now
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