Registered Manager: Helena Augousti
Provider Name: S.T.A.R.S. [WORCESTER] LIMITED
Innovative Approach to Day Care
S.T.A.R.S Adult Day Care Centre is an independent family-run, innovative social enterprise; set up in response to a social need to provide ad-hoc, short or long term day care for the elderly, those with Learning Disabilities, Dementia, Parkinson’s, their Carers and any other adult that feels they need extra support or social interaction.
This stemmed from our own experience of the difficulties faced when caring for a loved one.
We provide activities designed to promote positivity and maintain functional ability and identity; this allows your loved one to claim back their independence, confidence and self-esteem. We believe the service we offer is more social therapy than day care; innovative and proven to work, with excellent value for money.
We are situated in Worcester, an easy walk from the town centre, in a modern, spacious and airy environment.
Fees Guide: Whole Day with lunch: £50, Half Day with lunch: £35, Full Day without lunch: £45, Half Day without lunch: £30
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 3 August 2017 and was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service; we needed to be sure that someone would be in. The inspection was completed by one inspector.
As part of the inspection we reviewed information we held about the service including statutory notifications that had been submitted. Statutory notifications include information about important events which the provider is required to send us by law. We contacted the local authority to understand if they had any relevant information to share with us.
We met the person who used the service and saw the interaction between them and staff. We spoke with their relative who supported the person with the management of their care. We also spoke with one care staff, the registered manager and two directors. We looked at aspects of one personâs care records. We also looked at complaints and compliments, satisfaction questionnaire and checks of records completed by management.
Last updated 02:46:03 17th Apr 2018 - Update Now
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