4-5 Cheyne Walk
Northamptonshire NN1 5PT
Telephone: (01604) 633282
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 21 September 2016 and was unannounced. The inspection was completed by two inspectors.
We reviewed the information we held about the service, including statutory notifications that the provider had sent us. A statutory notification is information about important events which the provider is required to send us by law. We also contacted health and social care commissioners who place and monitor the care of people living in the home and received feedback from them about the care people receive.
During our inspection we spoke with 15 people who lived at the home, five relatives, nine members of care staff, one member of housekeeping staff and the registered manager. We also spoke with three healthcare professionals who were providing support to people at the home.
We looked at care plan documentation relating to seven people, and three staff files. We also looked at other information related to the running of and the quality of the service. This included quality assurance audits, training information for care staff, staff duty rotas, meeting minutes and arrangements for managing complaints.
Last updated 01:09:27 16th Jul 2018 - Update Now
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