The Coach House Residential Home

Carla Beck Lane
North Yorkshire BD23 3BU

Telephone: (01756) 798097

Provider Name: Coach House (Carleton-In-Craven) Limited
Care home beds: 14

Care Types: Care HomeDementiaLearning disability/autismOlder PeopleSensory Impairment

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Requires improvement

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Last updated 22 March 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 18 January 2017. The inspection was unannounced. The inspection was carried out by an adult social care inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of service.

Before our inspection, we reviewed all the information we held about The Coach House Residential Home. We reviewed our previous inspection report, and any other information or notifications we had received. A statutory notification is information about important events, which the registered provider is required by law to send to the Care Quality Commission.

We contacted the local authority for feedback, and gathered information from the local fire authority and about the home’s most recent food hygiene ratings. We used this information to plan our inspection.

We spoke with a total of six people who lived at The Coach House Residential Home. We also spoke with two relatives who were visiting at the time of the inspection. Some people were living with a dementia and were not able to effectively communicate with us verbally, so we spent time observing the care people received and the interactions between staff and people who lived at the home. We also observed the lunch time meal.

We spoke with six staff, including the registered provider, registered manager, care workers and the administrator.

We looked at documents and records that related to people’s care and the management of the home. This included a range of training records, medicine records, quality assurance records, policies and procedures. We looked at two people’s care plan records and two staff files in detail.

Some information was not easily located during our inspection visit, so the registered provider and registered manager sent us additional information following our inspection visit.

After our visit we discussed our findings with the local fire safety officer.

Last updated 12:55:48 22nd May 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »