Merseyside CH49 4NZ
Telephone: (0151) 677 0099
Registered Manager: *
Provider Name: Bupa Care Homes (BNH) Limited
Care home beds: 59
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection was carried out on 29 May and 01 June 2018. two Adult Social Care (ASC) inspectors carried out the inspection on the first day which was unannounced. One ASC inspector completed the inspection on the second day.
Prior to our visit we looked at any information we had received about the home including any contact from people using the service or their relatives and any information sent to us by the home.
During the inspection we looked around the premises and met with many of the people living at the home, 10 of whom we spoke individually with. We spoke with five relatives of people living at the home and with 17 members of staff who held different roles within the home or organisation.
We also spent time observing the day to day care and support provided to people, looked at a range of records including medication records, care records for four of the people living there, recruitment records for five members of staff and training records for all staff. We also looked at records relating to health and safety and quality assurance.
Last updated 03:55:00 19th Aug 2018 - Update Now
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