Dog & Duck lane
Lincolnshire DN21 3BB
Telephone: (01427) 612796
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 3 August 2017 and was unannounced. The inspection was completed by an inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and what improvements they plan to make. We used this information to help plan our inspection.
We looked at notifications which we held about the organisation. Notifications are events which have happened in the service that the provider is required to tell us about. We also considered and information that had been sent to us by other agencies when making our judgements.
During our inspection we spoke with the registered manager, the provider, a nurse and two members of care staff. We also spoke with 10 people who used the service and one relative. We also looked at four peopleâs care plans and records of staff training, audits and medicines.
Last updated 11:30:20 21st May 2018 - Update Now
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