Registered Manager: Williams, Cheryl
Provider Name: The Old Vicarage (Chippenham) Limited
Care home beds: 21
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This comprehensive inspection took place on 12 and 13 December 2017 and the first day was unannounced. The inspection was carried out by one adult social care inspector who attended both days, and one Expert by Experience who attended on the second day.
Before the inspection, we looked at information we held about the provider and home. Due to technical problems, the provider was not able to complete a Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.
We spoke with five people staying at the home and five relatives. We spoke with the registered provider, registered manager, care manager and five staff members. We also spoke with two healthcare professionals. We looked at three peopleâs care records and associated documents and observed interactions between staff and people in communal areas. We looked at four staff files, previous inspection reports, a local authority compliance report, rotas, audits, staff training and supervision records, health and safety paperwork, accident and incident records, statement of purpose, complaints and compliments, minutes from resident and staff meetings and a selection of the providerâs policies.
Last updated 10:19:48 18th Apr 2018 - Update Now
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