84 Main Street
East Riding of Yorkshire HU16 5TH
Telephone: (01482) 876633
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was a comprehensive inspection. The inspection took place on 8 and 16 March 2018 and was unannounced.
The inspection team consisted of one adult social care inspector.
Information was gathered and reviewed before the inspection. We requested feedback about the service from the local authority commissioning and safeguarding team, visiting health professionals and the local fire officer. We reviewed information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we spoke with six people receiving a service, three visiting relatives, a health professional and a singer who told us they had visited the service once a week for the last three years. We spoke with six care workers and two housekeepers. We spoke with the acting manager, one director and the director of operations.
We reviewed a range of records which included care plans and risk assessments for four people. We checked four staff files which included training and supervision records. We observed staff administering medicines and serving food and drinks at lunchtime. We looked at maintenance and other quality improvement records which contained various audits and safety checks completed by the provider.
Last updated 01:18:07 22nd May 2018 - Update Now
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