Registered Manager: Akua Buabeng
Provider Name: CHD Living Limited
Care home beds: 35
Offering an exclusive, individual lifestyle, The Summers is a beautiful purpose built centre, that has recently been refurbished to the highest standards. It is conveniently located within easy reach of Kingston town centre and Hampton Court. This luxurious care centre aims to transform people’s lives through the delivery of high quality services in a friendly, home-like environment.
Set in a quiet location, in its grounds, The Summers Residential Care Home has a combination of four luxurious, independent wings. Each wing consists of six to ten bedrooms all with en-suite shower rooms and a multi-purpose lounge, dining and activities area. Many of our well-appointed bedrooms enjoy glorious views of the gardens below and our residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in the comfort of their bedroom.
Using a “person-centred” approach based on leading theory in current Dementia practice, we work with families, to create a Life Story for each resident. This allows us to get to know each individual’s personal history whilst helping to revisit memories and experiences of by-gone eras. This, coupled with the superior care delivered by our registered manager and dedicated team of nurses and health care staff, ensures that all residents receive 24-hour care and support whilst maintaining privacy, choice, dignity and independence.
Our team, consisting of the Home Manager and carefully selected healthcare staff, work alongside our doctors and consultants to ensure the best quality of life for our residents. Excellence in the provision of care and services is achieved through continuous training from external experts and quality improvement.
- Individually tailored activities and outings
- Regular Dementia Care training
- Choice of TV lounges and quiet areas for reading and relaxing
- Freshly prepared meals catering for individual diets
- Residents’ computer, fully equipped with webcam & Skype
- Choice of single, en-suite rooms
- Option of direct dial telephones and flat screen TVs
- Within easy reach of Kingston town Centre
Fees Guide: From £850
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 29 June 2016 and was unannounced. Two inspectors carried out the inspection.
Before the inspection we reviewed the evidence we had about the service. This included any notifications of significant events, such as serious injuries or safeguarding referrals. Notifications are information about important events which the provider is required to send us by law. We also reviewed the Provider Information Return (PIR) submitted by the registered manager. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we spoke with 12 people who lived at the service and four relatives. If people were unable to express themselves verbally, we observed the care they received and the interactions they had with staff. We spoke with eight staff, including the registered manager, deputy manager, care staff and catering staff. We looked at the care records of five people, including their assessments, care plans and risk assessments. We looked at how medicines were managed and the records relating to this. We looked at five staff recruitment files and other records relating to staff support and training. We also looked at records used to monitor the quality of the service, such as the providerâs own audits of different aspects of the service.
Last updated 12:36:41 18th Apr 2018 - Update Now
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