CHD Living The Summers Residential & Dementia Care Home

Yeend Close
West Molesey
Surrey KT8 2NY

Telephone: (020) 8941 3532

Registered Manager: Akua Buabeng
Provider Name: CHD Living Limited
Care home beds: 35

Care Types: Care HomeDementiaOlder People

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Last updated 6 August 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 29 June 2016 and was unannounced. Two inspectors carried out the inspection.

Before the inspection we reviewed the evidence we had about the service. This included any notifications of significant events, such as serious injuries or safeguarding referrals. Notifications are information about important events which the provider is required to send us by law. We also reviewed the Provider Information Return (PIR) submitted by the registered manager. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

During the inspection we spoke with 12 people who lived at the service and four relatives. If people were unable to express themselves verbally, we observed the care they received and the interactions they had with staff. We spoke with eight staff, including the registered manager, deputy manager, care staff and catering staff. We looked at the care records of five people, including their assessments, care plans and risk assessments. We looked at how medicines were managed and the records relating to this. We looked at five staff recruitment files and other records relating to staff support and training. We also looked at records used to monitor the quality of the service, such as the provider’s own audits of different aspects of the service.

Last updated 12:36:41 18th Apr 2018 - Update Now

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