Cornwall Care – Trevern

Cornwall Care – Trevern

72 Melvill Road
Cornwall TR11 4DD

Telephone: (01326) 312833

Provider Name: Cornwall Care Limited
Care home beds: 40

Care Types: Care Home with NursingDementiaMental HealthOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Requires improvement

Read overall summary
Last updated 28 February 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

We undertook an unannounced focused inspection of Trevern on 25 January 2018. This inspection was done to check that improvements to meet legal requirements planned by the provider after our November 2017 inspection had been made. The team inspected the service against two of the five questions we ask about services: is the service safe and is the service well led? This is because the service was not meeting some legal requirements in these areas.

No risks, concerns or significant improvement were identified in the remaining Key Questions through our on-going monitoring or during our inspection activity so we did not inspect them. The ratings from the previous comprehensive inspection for these Key Questions were included in calculating the overall rating in this inspection.

The inspection was carried out by two adult social care inspectors. During the inspection we spoke with Cornwall Cares’ operations director and assistant director of operations. We also spoke with the manager and ten members of staff and three visiting relatives. Due to people’s health needs they were unable to verbally give us their views of the service. We observed staff as they supported people with day to day tasks.

Before the inspection we reviewed the information we held about the service and notifications of incidents we had received. A notification is information about important events which the service is required to send us by law. We had not requested a recent Provider Information Return (PIR). This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make

We looked at six people’s care plans, medicine records, staff rotas, monitoring records and other records relating to the management of the service.

Last updated 03:22:14 19th Apr 2018 - Update Now

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