Middlesex TW19 5ND
Telephone: (01784) 483154
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection was carried out by an inspector. This inspection took place on the 30 December 2015 and was unannounced. We checked to see what notifications had been received from the provider since their last inspection. Providers are required to inform the CQC of important events which happen within the service in the form of a notification. The provider was not asked to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During our inspection we spoke with the manager; the deputy manager, two staff and three relatives of people who used the service. We looked at copies of care plans, medicine records, quality assurance documents, health and safety records and made observations of staff interactions with people who used the service. At the time of our inspection, there was no one living at the service who was able to verbally communicate.
Last updated 03:01:02 21st Mar 2018 - Update Now
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