Water Mill House Care Home

Water Mill House Care Home

Rose Lane (off Red Lion Lane)
Hemel Hempstead
Hertfordshire HP3 9TE

Telephone: (01442) 899000
Website: www.watermillhousecarehome.co.uk

Registered Manager: Anna Marrah
Provider Name: Carebase (Hemel) Limited
Care home beds: 65

Care Types: Care Home with NursingDementiaOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Last updated 21 July 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2012, to look at the overall quality of the service and to provide a rating for the service under the Care Act 2014.

The inspection was carried out on 22 June 2016 by one Inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of service. The inspection was unannounced. Before the inspection, we asked the provider to complete a Provider Information Return (PIR). This is a form that requires them to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed other information we held about the service including statutory notifications. Statutory notifications include information about important events which the provider is required to send us.

During the inspection we spoke with 14 people who lived at the home, four relatives, six staff members, the registered manager and deputy manager. We also reviewed the commissioner’s report of their most recent inspection. We looked at care plans relating to three people and two staff files.

Last updated 12:33:29 18th Apr 2018 - Update Now

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