Registered Manager: Beverley Murray
Provider Name: Scimitar Care Hotels plc
Care home beds: 46
Waterbeach Lodge is a stunning purpose built Care Hotel situated on the Ely Road just 6 miles from junction 14 off the M11 with views over countryside and set in six acres of beautifully landscaped gardens for our residents to enjoy.
We are delighted with our new Care Hotel, come and have a look for yourself to see the difference we make to our residents lives’. We guarantee you will not have seen anything like Waterbeach Lodge before.
Scimitar Care Hotels is dedicated to providing a superior lifestyle of comfort, happiness and independence that redefines the perception of residential care for the elderly. Our quality and standard of service really do make a difference to our residents’ lives.
With a magnificent interior, there is an air of a top star Hotel throughout. The Hall Lounge leads through to the main lounge which is designed to be both spacious yet allow for residents to converse openly with one another at their leisure. All bedrooms are large, light and airy with a homely yet modern character and have ensuite facilities with private telephone, television and an emergency call system. There is ease of access throughout the building which is served by two modern passenger lifts.
We are one of the few care service providers in England to offer bookable respite care up to one year in advance, allowing you to plan your holiday away whilst being safe in the knowledge that your loved ones are being suitably card for.
Our aim is to provide a standard of accommodation and level of service to match the expectations of the most discerning resident, our reputation for care and quality is second to none.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the home under the Care Act 2014.
This inspection took place on 07 September and was unannounced. The inspection was carried out by two inspectors.
Before our inspection we reviewed the information we held about the home, including the provider information return (PIR). This is a form in which we ask the provider to give some key information about the home, what the home does well and improvements they plan to make. We reviewed notifications the provider had sent us since our previous inspection. A notification is important information about particular events that occur at the home that the provider is required by law to tell us about. We contacted local authority commissioners that had contact with the home to obtain their views.
During our inspection we spoke with four people who lived at Waterbeach Lodge and four relatives of people living at Waterbeach Lodge. We also talked with the registered manager, compliance manager and operations manager. We also spoke with, and one head of care, one senior care assistant, one care assistant, one cook and one housekeeper. We looked at the care records for four people. We also looked at records that related to health and safety and quality monitoring. We looked at medication administration records (MARs). We observed how the staff supported people in the communal areas. Observations are a way of helping us understand the experience of people living in the home.
Last updated 09:57:07 21st Aug 2018 - Update Now
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