West Banbury Cottages

West Banbury Cottages

Devon PL16 0JJ

Telephone: (01566) 780423
Website: www.bornelcare.co.uk

Provider Name: Bornel Care Limited
Care home beds: 15

Care Types: Care HomeLearning disability/autismYounger Adults

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Last updated 15 March 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This was a comprehensive inspection: It took place on 13 and 15 February 2017 and was unannounced.

The inspection team consisted of one adult social care inspector.

Prior to the inspection we reviewed the Provider Information Record (PIR) and previous inspection reports. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed the information we held about the service and notifications we had received. A notification is information about important events which the service is required to send us by law.

We spoke with four people receiving a service, three relatives and 10 members of staff, which included the registered manager. We spent time talking with people and observing the interactions between them and staff.

We reviewed three people’s care files, three staff files, staff training records and a selection of policies, procedures and records relating to the management of the service. After our visit we sought feedback from relatives and health and social care professionals to obtain their views of the service provided to people. We spoke with two relatives and received feedback from three professionals.

Last updated 03:16:03 19th Oct 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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