Westcountry Home Care and Alexandra’s Community Care offer expert, flexible care solutions to help people with additional needs remain at home.

We are one of the oldest home care providers in Cornwall providing a compassionate and person-centred approach since 1996.

As one of the few companies that cover the majority of the county, and because we have grouped ourselves into 6 different offices you can be assured that your local team will always be able support your loved ones.

With some of the highest staff retention rates in the industry our happy, skilled teams can create tailored solutions to meet your needs and keep your loved ones safe and well looked after in their own home.

Our wide range of services include support with personal care such as dressing, washing and medication, to palliative care and dementia care.

We can provide companionship and have also been able to support our clients in their different daily settings such as in the workplace and community activities. Recently we have also been able to extend our in home services to include hairdressing, hand and foot care.

Our agencies work extensively with the NHS to provide specialist care for advanced and complex conditions, for example, Motor Neurone Disease, Huntington’s, Parkinson’s, Multiple Sclerosis and Spinal Injuries.

We can offer long term 24 hour solutions, as well as short term care to cover a particular difficulty or holiday period.

With a nationally recognised in-house trainer, all our carers are expertly trained in the latest technologies and best practises so that they can provide care with skill, compassion and kindness.

Client surveys and testimonials demonstrate that we continue to provide quality care in a professional and dignified way, with numerous clients regularly praising and publicly thank our team.

Our annual surveys showed 99% of respondents thought we were a caring company and 97% agreed that our carers smiled a lot. Full survey results are available from our website.
We understand that working in care is a collaboration so we are experienced in working with individuals, families and professionals.

We will listen and contribute to ensure that the right solution is implemented that meets all the needs of the individual.

With an ethos of “Our Team is Your Team”, we become an extension of your family providing the expert care needed to keep you or loved one happy, healthy and safe at home.



Visit Alexandras Community Care


CQC Rating View full report Whats this?

Overall

Requires improvement

  • SafeRequires improvement
  • Well-ledRequires improvement
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update October 03, 2019 • Listing updated May 26, 2020

Registered Manager: Sally Grimshaw

Provider:

Location Type: , , ,

Specialisms/services: , , , , , , , , ,




Accomodation
Personal care cost from:From £20 per hour
Type of service
Is Home Care Agency:YES
Registration & Specialisms
Care for people who need: Minimal help
Moderate help
A high level of help
Can usually accept people with: Visual impairment
Deafness
Moderate memory problems
Services / Care offered: 24 hour care
Adult care (over 18 years)
Assistance with food preparation & service
Call in service
Cancer care
Cleaning service
Companionship
Dementia
Domestic services / Home help
Elderly care
Escort on trips
Home care
High dependency care, two care staff attending
Huntingdon’s Disease
Live in care
Medication assistance
Multiple Sclerosis
Palliative care
Parkinson’s
Personal care
Personal hygiene care
Physical disability
Prescription collection
Respite cover
Sensory impairment
Shopping service / errands
Sit in service
Spinal Injury Care