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Coronavirus Info

Faith Community Healthcare Ltd is a new, local, family-based home care provider in Downham Market.

We provide individuals and their families support in their own home. We offer our services within Downham Market and the surrounding areas.

Faith Community Healthcare Ltd has been created and designed to be shaped and moulded by the people that use the service to provide positive experiences.

Our Mission

Let Faith Community Healthcare Ltd take you or your loved one on a journey. At your convenience we will arrange a meeting with you and or your loved one, where a compassionate member of the team will visit and design your plan of care. This will include your preferences, desires, goals, and aspirations, as well as your personal care needs. This captures your person-centred care plan.

We hope your journey with us, is not only personal but positive and productive.

During our meeting, we can gather information on how you wish to receive our service and outline achievable goals. Within this meeting our dedicated staff member will explain the different services we can offer and other accessible local services if required.

We encourage you to express your views regarding our service to you, in this respect we endorse an open-door policy. These comments will enable us to improve and enhance our service.

Our Commitments

First and foremost is to you. We will endeavor to provide reliability. We will provide compassionate, competent, empathic, positive and friendly staff to ensure you receive the correct level of support for your every-day activities.
We will give you your voice in the form of questionnaires, surveys and reviews to provide feedback to help form your service to meet your expectations.

Our Services

  • Personal Care,
  • Shopping/Prescriptions,
  • Dementia Care,
  • Medication Support,
  • Escorting (Hospital, G.P. etc),
  • Palliative Care and End Of Life Care,
  • Companionship,
  • Domestic Duties,
  • Night Sits


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  • The CQC checked this service was likely to be safe, effective, caring, responsive and well-led during registration.
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Manager: Emma Shimmin

Provider:

Location Type:

Specialisms/services: , , , , ,




Registration & Specialisms
Services / Care offered: Assistance with food preparation & service
Call in service
Cancer care
Companionship
Domestic services / Home help
Elderly care
Escort on trips
Medication assistance
Personal hygiene care
Shopping service / errands
Sit in service

Coronavirus Information

We have robust policies and procedures, which are ever changing to keep in line with government guidelines, these are place to protect the welfare and safety of all clients and staff. Staff are updated of any changes immediately.

  • Coronavirus testing takes place on a weekly basis to support client safety.
  • All protective equipment is provided and distributed to all staff following current legislation.
  • We update our Covid 19 risk assessment periodically and when government legislation dictates.

At present we are unable to take on clients whom have a positive covid 19 test result, once test results are negative we are able to do so, following government guidelines.