Home Instead Basingstoke enables people to continue living more comfortably in their own homes.

We offer the communities of north Hampshire high quality, reliable and person-focused home care services to support and enhance the lives of clients within the comfort and familiarity of their own homes.

Our services can include companionship, home help, personal care, meal preparation, post-hospital care and specialised dementia care – but our objective is to respond to a client’s needs so as to support their ongoing independence at home and promote their dignity, rather than merely perform tasks. We want to build trusting relationships with clients and their families, and provide a flexible and individualised service based on personal requirements and aspirations.

Our CAREGivers are chosen for their compassion, reliability and ethos, and are given high quality training with ongoing professional development. We match our CAREGivers to our clients’ needs, introduce CAREGivers to clients before visiting commences, and provide continuity by providing care through a consistent small group of CAREGivers. Our CAREGivers carry ID but do not wear uniforms. Visits are for a minimum of an hour, allowing our CAREGivers time to get to know our clients and provide a genuinely sensitive service.

Our mission is to be recognised as the first choice for home care in north Hampshire, and the local employer of choice for people who want to work in the home care profession.

Please do contact us on 01256 840 660 for an informal discussion about how we might help you or someone you love.

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CQC Rating View full report Whats this?



  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update August 16, 2018 • Listing updated August 10, 2021

Registered Manager: Bob Nicholson


Location Type:

Specialisms/services: , , , , , , ,

Type of service
Is Home Care Agency:YES
Registration & Specialisms
Services / Care offered: Assistance with food preparation & service
Call in service
Cancer care
Cleaning service
Domestic services / Home help
Elderly care
Escort on trips
High dependency care, two care staff attending
Hospital discharge
Laundry service
Medication assistance
Palliative care
Personal hygiene care
Prescription collection
Shopping service / errands
Sit in service