Overview
Covid-19
Amenities
Our Team
Reviews & Ratings

Moorhouse Nursing Home, rated overall Good by CQC, is a charming country house set in the heart of the village of Hindhead.

Our warm and friendly home is the residence for up to 36 men and women, who are supported by a skilled team of compassionate and caring nurses and carers committed to delivering the highest quality of care. Each resident is treated as an individual and we develop personalised care plans that meet their physical needs as well as their emotional needs.

At Moorhouse, varying sizes of bedrooms are located across two floors, all of which are light and individually decorated with many enjoying undisturbed views over the National Trust’s Golden Valley. Most of our ground floor rooms also benefit from patio doors that open directly into our mature landscaped garden surrounding the home.

All our food is cooked daily on-site by our award-nominated chef who uses fresh ingredients to create residents’ favourite meals and delicious afternoon cakes. Our dedicated Activities Co-ordinator organises a varied programme of activities from arts and crafts, chair exercises to flower arranging. Residents are also welcome to potter and plant in the garden.



Visit Moorhouse Nursing Home

Coronavirus (COVID-19) Information

 

Covid-19 Information

We are pleased to be welcoming new residents into our care home on both permanent and short stay basis and have clear procedures in place for new and existing residents to ensure the safety of everyone within the home.

Auditing and monitoring infection control throughout the home is our top priority, supported by mandatory training for all staff. Our staff are required to always wear personal protective equipment, have temperature checked before entering the home and undertake twice weekly lateral flow tests.

For all visitors we strongly recommend a lateral flow test is conducted on the day of the visit and visitors continue to wear a face mask to protect the welfare of our residents. If you are feeling unwell on the day, please rearrange your visit.

For those unable to visit, we continue to support residents to contact their loved ones by Skype and phone.

Features & Amenities

Care Type(s)
  • Care Home
  • Nursing Homes
  • Respite Care
  • Supported Living
Specialist Conditions
  • Alzheimer's
Specialisms/Services
  • Dementia
  • Older People (65+)
  • Palliative Care
  • Physical Disabilities
Room Information
  • Ensuite facilities
  • Phone point
  • TV point
  • Internet access
  • Own furniture
  • Own decoration and personal belongings
Accessibility
  • Full lifts throughout
  • Wheelchair access to all floors
Facilities within the home
  • Private garden
  • Dining area/Restaurant
  • Hairdressing/Barber services
  • Quiet areas/lounges
  • Laundry service
Meal Times
  • Varied choice of menu
  • Meals freshly prepared in the home
  • Snacks available at any time
  • Vegetarian menu
  • Special diets catered for
  • Meals can be taken in own room
  • Residents can assist in planning meals
Activities
  • Regular daily activities
  • Entertainment programme
  • Outings
Location
  • Near public transport
  • Close to local shops/restaurants
Other useful information about the home
  • Visits from local religious leaders
  • Onsite parking
  • Own minibus or other transport services

Fees

  • Accepting Clients

  • Weekly costs from: Please contact the provider directly for information on costs.

  • Accept local authority rates
  • Accept continuing care funding

Our Team

Michelle Davies, Acting Manager

Manager

Hayley, Team Leader

I have been working in the care industry for eight years and joined Moorhouse in 2021 as Care Assistant and then promoted to Team Leader.  I like making people smile and making a difference to someone’s life is so important and very rewarding.  I love to learn and have a passion to grow within the company.

Juraj, Head Chef

I have been employed at Moorhouse Nursing Home as the Head Chef since September 2007. I love cooking different dishes for the residents to try, and getting their feedback. I also enjoy getting ideas and recipes from residents and giving them a try.

Jo, Business Administrator

I’ve recently joined Moorhouse and have found that every day is a different day which makes my working day such a pleasure.  I particularly love the community and family feel throughout the home and to be able to get involved supporting residents and their families.

Carole, Head Housekeeper

I have been working at Moorhouse for 32 years, starting off as a cleaner during the day and carer in the evenings.  I am now Head Housekeeper and oversee the day-to-day cleanliness of the home. We have such a great team here, and a lot of us have been here for many years, including my sister!

Enrico, Maintenance Officer

I treat Moorhouse like it is my own home, I make sure everything throughout the home is in good order from the décor to the garden. I have been at Moorhouse for 24 years and feel part of a wonderful compassionate team who go above and beyond for our residents who have chosen Moorhouse as their home.

Ana, Laundry Attendant

I have worked at Moorhouse for 24 years and could not think of a better place to work. I’ve had various roles within the home but now spend my time ensuring all the laundry is fresh and clean.  I love talking and seeing the residents every day – I like to put a smile on their faces and make them laugh. The home has a great atmosphere, we are one happy family.

Pauline, Housekeeper

I have been at Moorhouse for 22 years after my sister introduce me to the home.  I have had varying roles throughout my time here but now I focus on keeping all the residents bedrooms and communal areas sparkling. I love working here as it is so friendly, and there is always a great atmosphere.

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledRequires improvement
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update June 18, 2021 • Listing updated June 27, 2022