Mountside Residential Home owned by Downlands Care Ltd is a family run and orientated providers of care.

It is a quality care setting offering the highest standards of personal and individual care without compromising comfort, dignity and personalised needs.

At Mountside Residential home 24-hour care is provided by the dedicated team who are trained to a high standard at NVQ2 level.

The home manager and deputy home manager have 28 years of experience at Mountside between them and operate an open door policy for residents, family and friends.

Respite and daycare is a service widely used at Mountside. Personal needs and well being are of paramount importance.

The Home is very proud of the ‘good’ rating in the last CQC inspection that took place in February 2019. Mountside are currently extending the care setting to provide and maintain the belief in approachable, friendly care and comfort when choosing residential care.



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CQC Rating View full report Whats this?

Overall

Requires improvement

  • SafeRequires improvement
  • Well-ledRequires improvement
  • CaringGood
  • ResponsiveRequires improvement
  • EffectiveGood
Last CQC report update November 05, 2021 • Listing updated November 25, 2021

Registered Manager: Keith Pocock

Provider:

Number of beds: 52

Location Type: , ,

Specialisms/services: , ,




Accommodation
Ensuite Bedrooms?:YES
Residents may bring: Own furniture
Own decoration
Rooms have: Phone point
TV point
Internet Access
Lifts *: Full lift
Wheelchair access *: To all floors
Outdoors *: Secure garden
Seating area
Weekly cost: Accept local authority rates
Accept Continuing Care funding
Personal care cost from:£850
Lifestyle
Meals: Meals are Flexible
Meals can be taken in own room
There is a choice of menu
Residents assist in planning meals
Meals are prepared in the home
Snacks are available at any time
Vegetarians are catered for
Special diets are accommodated for
Family and friends: Visitors welcome at any time
Activities
Available activities: Entertainment in the home
Regular activities programme
Outings
Location
Location type *:Coastal Town
Near Public Transport:YES
Registration & Specialisms
Care for people who need: Minimal help
Moderate help
Can usually accept people with: Visual impairment
Deafness
Urinary incontinence
Faecal incontinence
Moderate memory problems
Services / Care offered: 24 hour care
Dementia
Elderly care
Mental health condition
Personal care
Personal hygiene care
Respite cover