Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings
Awards

Right at home Welwyn, Hatfield & St Albans is a family run care company.

We provide high quality care to the elderly and adults over 18, in the comfort of their own homes.

If you need care and want some of the best carers in Hertfordshire, then give our friendly team a call. We will be happy to help you find the best solution for your needs or the needs of your loved ones.

Top20 Homecare provider 5 years running



Visit Right at Home Welwyn, Hatfield & St Albans

Care Types

Care Type(s)
  • Home Care
  • Live-in Care
  • Respite Care
Specialisms/Services
  • Dementia
  • Eating Disorders
  • Older People (65+)
  • Palliative Care
  • Physical Disabilities
  • Younger Adults (Under 65)

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • High dependency care - two staff attending
Around the house
  • Cleaning service
  • Food preparation and serving
  • Planning and cooking meals
  • Facilitating social arrangements within the home

Covid-19 Information

All of our staff wear PPE where required.

We follow the guidelines and generally go above the requirements set out by Public Health England and the Government for Covid-19.

Our Team

Kirsty Sheena

Manager

Jackie Gamby - Deputy Manager

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Outstanding

  • SafeGood
  • Well-ledOutstanding
  • CaringOutstanding
  • ResponsiveOutstanding
  • EffectiveGood
Last CQC report update April 13, 2019 • Listing updated October 6, 2023


Google Reviews

An absolutely fantastic company to work for, understanding, supportive and always there to help and give advice. I have been a caregiver for RAH for almost a year, I feel like one of the family, we only have the best and hard working staff. We take our roles very seriously and do our upmost to give the best quality of care. We have wonderful clients and hope to have many more to join our dedicated team.

Anita Tring published on 29 November 2023

I have worked for Right at home for around 3 months now. Having worked in the care industry for 5 years and worked for various companies I have to say that I've never worked for a company like this before. The communication between caregivers and management is brilliant. Everyone is friendly and always try to accommodate my needs. I feel like I am supported at all times and there is always someone on the end of the phone to help me with any problems. There is an open door policy too so I can turn up to the office and have a friendly informal chat. I'm really enjoying my time so far working for right at home, my stress levels have dropped so much since leaving my old job and both my clients and my colleagues are all lovely. I feel like I am genuinely valued as an employee.

Lizzie Ellingford published on 5 July 2018

I have worked in the care industry for a number of years and this is by far the best company I’ve ever been part of. Never have I had so much support from management to work in a happy environment where all needs are met for myself and the clients we care for. There’s always someone to talk to non judgemental and understanding about anything and any problem or question I might have. We are supported in our jobs so we can reach our full potential and give our clients the best care. We are introduced to all new clients before hand to get to know one another, I really love my job. I enjoy being part of this team.

Alison Bates published on 17 October 2019

I have been working with the guys at Right at Home since January 2018. Having worked in the industry for 12 years I can honestly say this company is miles ahead. They are inclusive and forward thinking. The Directors Keith & Kirsty have made me feel so welcome and they have offered a huge amount of support. They are passionate about looking after their staff, very approachable and welcome feedback and new ideas. They personally meet every customer and deliver care themselves. I have been impressed by the 'family' atmosphere Right at Home have created and would thoroughly recommend anyone thinking about a change to come and join our friendly team.

Jane Budge published on 13 July 2018

I worked for right at home for 2 months now .I find the company amazing,from day one i have meet some amazing people.The company are like family.You need support in anyway they are all there for you.There is a open chat where we carers can communicate between ourselves.The office staff are never busy if you need to chat no matter if your a employee or a client they always make time for you. I have found my love for caring again even my Friends and Family have said i look better and less stressed.One of the things i love about this company is the time they give to the clients is never rushed like sometimes companies can do.They always have the clients best interest at heart and they always give the client a voice. Anyone requiring caregivers they have come to the Right company. Has the saying goes " There's no place like home" this is exactly what Right at Home can give you ,Care in your own home and support you on keeping your independence and support the family with anything they need even a chat. RIGHT AT HOME Is exactly what the name says RIGHT AT HOME is how i feel working for this company

Sandra Coelho published on 26 January 2020

Read more reviews

Awards

Top 20 Homecare Provider 2022

Top 20 Homecare provider 2022 (East of England) from homecare.co.uk

5 STAR Employer 2022

5 STAR Employer award 2022 from WorkBuzz

Top 20 Homecare Provider 2021

Top 20 Homecare provider 2021 (East of England) from homecare.co.uk

Top 20 Homecare provider 2020

Top 20 Homecare provider 2020 (East of England) from homecare.co.uk

5 STAR Employer 2020

5 STAR Employer award 2020 from WorkBuzz

Top 20 Homecare provider 2019

Top 20 Homecare provider 2019 (East of England) from homecare.co.uk

5 STAR Employer award 2019 from WorkBuzz

5 STAR Employer award 2019 from WorkBuzz

Frequently Asked Questions

What type of care does Right at Home Welwyn, Hatfield & St Albans offer?

Right at Home Welwyn, Hatfield & St Albans offers , , , , and care.


How can I contact the staff at Right at Home Welwyn, Hatfield & St Albans?

You can contact the staff at Right at Home Welwyn, Hatfield & St Albans by telephone. Our contact number is (01707) 682100


What is this providers CQC rating?

Right at Home Welwyn, Hatfield & St Albans has a Outstanding CQC rating.


Who is the registered care manager of Right at Home Welwyn, Hatfield & St Albans?

Kirsty Sheena is the manager of Right at Home Welwyn, Hatfield & St Albans.