Serve was formed in 1981 as an information and resource agency providing support for older people of Northamptonshire.

Serve was initially operated solely by volunteers and is proud of its traditions; it remains fundamentally a voluntary organisation but many of the services are now delivered by trained, paid staff.

The services we provide:

  • Personal Care
  • Home Care
  • Domestic Cleaning
  • Handyhelp Services
  • Day Trips/Activities
  • Transport
  • Hearing Aid Assistance
  • Mobility Aids & Equipment

Our individually tailored Home Based Care and Support services give people who need assistance with everyday living the choice to remain as independent as possible in the comfort of their own home.

Visits range from 15 minutes up to 24 hours, Night Care, on a short or long term basis. We assist Older Adults. We welcome Privately Funded clients, recipients of Direct Payments or Individual Budgets.

Our domestic cleaning includes all general household duties, ironing and internal window cleaning.

Our handyhelp services can assist with assembling flat pack furniture, curtain rails/poles, fitting grab rails, key safes and other minor adaptations

Our Day Trips run daily and provide disabled access minibus transport to local supermarkets, pubs and garden centre outings where you can purchase a lunch and be escorted home safely to your front door. We also offer activities in our well-being centre such crafts, friendship clubs and coffee mornings. Our community transport service can assist with transportation to the centre.

Our transport service can make sure you attend essential medical appointments. Our volunteer drivers will escort you to your appointments, stay with you throughout the appointment and escort you back to your home.

Our front team can assist with Hearing Assistance including re-tubing and free batteries

We have our own mobility aids shop at the head office, call our front office to advise on our mobility equipment.

Contact Us on 01933 315555 BIG SOCIETY AWARD WINNERS 2012

Visit Serve

CQC Rating View full report Whats this?



  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveRequires improvement
Last CQC report update December 24, 2019 • Listing updated October 20, 2021

Registered Manager: Brinkworth, Nicola


Location Type:

Specialisms/services: , , , ,

Personal care cost from:£12.00 to £18.00 per hour
Type of service
Number of care staff:50
Regions covered:Rushden, Higham Ferrers, Irthlingborough, Raunds, Finedon, Wellingborough District, North Bedfordshire, Wymington and surrounding towns and villages
Registration & Specialisms
Services / Care offered: 24 hour care
Adult care (over 18 years)
Assistance with food preparation & service
Call in service
Cleaning service
Domestic services / Home help
Elderly care
Escort on trips
High dependency care, two care staff attending
Mental health condition
Palliative care
Personal care
Personal care assessments
Personal hygiene care
Prescription collection
Respite cover
Risk assessments in the home
Shopping service / errands
Sit in service
Transportation service