Established in 1984, The Heathers exceptional level of care and support enjoys an excellent reputation for which they are very proud.

Located in leafy Shortlands village, backing onto the golf course, this 14 bedroom Care Home offers a warm, friendly environment, with large, welcoming and mature gardens.

A fully trained, long standing staff, ensure residents lead normal, homely lives and retain independence. Residents’ rights to privacy, choice and dignity are respected at all times.

Activities play an important role at The Heathers, they ensure residents maintain personal hobbies and take regular exercise. As such they have their own Activities Coordinator and regular Fitness Instructor.

Care workers encourage contact with social clubs, churches and outside contacts, as well as shopping trips, excursions and outings.

To help make residents’ lives more comfortable, they provide services from outside specialists such as weekly hairdressing appointments, a chiropodist, physiotherapist and a reflexologist who also provides massages.

To ensure complete satisfaction, they have their own in-house chef, catering for varying tastes and ensuring an ever changing diverse menu.

Visit The Heathers Residential Care Home

CQC Rating View full report Whats this?



  • SafeGood
  • Well-ledRequires improvement
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update May 16, 2018 • Listing updated April 24, 2019

Registered Manager: Jeanette Ponton


Number of beds: 14

Location Type:

Specialisms: ,

Residents may bring: Own furniture
Own decoration
Rooms have: Phone point
TV point
Internet Access
Number of lounges or seating areas:4
Lifts *: Full lift
Wheelchair access *: To all floors
Outdoors *: Secure garden
Seating area
Personal care cost from:£745.00
Pets: Home has a pet
Meals: Meals can be taken in own room
There is a choice of menu
Residents assist in planning meals
Meals are prepared in the home
Snacks are available at any time
Vegetarians are catered for
Special diets are accommodated for
Family and friends: Visitors welcome at any time
Culture & Religion
Special requirements addressed?: Religious
Languages spoken:English, French, Hindi, Finnish, Turkish
Available activities: Entertainment in the home
Regular activities programme
Location type *:Residential
Near Public Transport:YES
Registration & Specialisms
Care only beds:14
Care specialisms:Dementia care including Parkinson's
Care for people who need: Moderate help
Can usually accept people with: Visual impairment
Urinary incontinence
Faecal incontinence
Moderate memory problems