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A premium quality home care company providing personalised care.

Visiting Angels North Surrey believes that home care can be different, so want to help people live well in their own home.

We provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own homes.

We believe that Visiting Angels North Surrey is a home care company with a difference and are of the opinion that delivering consistently high-quality care can only be achieved by following the company ethos of being truly carer centric. We have a stringent recruitment procedure, followed by four days of in-house training to ensure we offer premium quality care. Investing in our staff means our caregivers stay with us longer, and importantly, provides a continuity of care for you, or your loved on.

Visiting Angels are a global leader in providing quality home care. We started operating 22 years ago, originating in Philadelphia, USA, and have now moved over to the UK. Our Regional Office is in Chessington, and we serve all communities from New Malden down to Cobham, and from Thames Ditton across to Sutton



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CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update October 12, 2021 • Listing updated October 13, 2021

Registered Manager: Lynn James

Provider:

Location Type:

Specialisms/services: , , , , , , ,




Registration & Specialisms
Services / Care offered: Assistance with food preparation & service
Call in service
Cancer care
Companionship
Domestic services / Home help
Elderly care
Escort on trips
High dependency care, two care staff attending
Hospital discharge
Laundry service
Medication assistance
Palliative care
Personal hygiene care
Prescription collection
Shopping service / errands
Sit in service

Coronavirus Information

Visiting Angels North Surrey are continuing to deliver vital care and support in the community throughout Covid-19.

However, we understand that Covid-19 is a major concern for our clients and their families so we have robust infection control measures in place, which combined with the additional infection control training we have provided to caregivers, means you can be assured we will work to meticulous standards of hygiene.

Our high staff retention means our care teams are consistent, which gives the best possible protection from infection, whilst with the same caregiver coming each visit, there will always be the comfort of a familiar face.