Windsor Street Care Centre care home offers compassionate, individualised dementia, nursing and respite care for up to 81 residents in modern, friendly and comfortable households.

Opened in 2013, this welcoming home is located on Windsor Street, an attractive residential road in north Cheltenham.

About the Home

Windsor Street Care Centre care home is a modern home that has been designed with your comfort and wellbeing in mind. Relax in one of the cosy lounges, take advantage of the secure terraces on sunny days, or join in one of the social activities taking place daily. And if you’d like a little more privacy, then your own spacious bed-sitting room, with en-suite ‘wet room’ shower facilities, offers a peaceful haven.

A friendly, professionally trained team

To give you the support when you need it, a friendly, professionally trained team is on hand around the clock to support you, so that you can continue to enjoy a fulfilling and independent lifestyle.

Activities to enjoy

There is full programme of different activities and events organised here at Windsor Street Care Centre care home by our Activity Co-ordinators around each person’s requests, hobbies and interests. We have very good links with individuals and groups in the local community and have been involved in various joint projects with them. Typical daily activities might include:

  • arts and crafts
  • coffee morning
  • trip to the local garden centre
  • visiting musicians
  • seated yoga

Tasty, home cooked meals

Home cooked meals are prepared by our talented cook and kitchen team. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take account of any individual dietary requirements or preferences. The team loves to cater for a special occasion, like a birthday, and of course, visitors are always welcome to join us.

Visit us and see for yourself

The best way to find out all that we can offer you or your loved one is to come along, have a chat and see for yourself. Do give us a call to make an appointment – we’ll be delighted to welcome you.

Stay in touch and keep up-to-date with the latest news from the home. Follow our Facebook page and sign-up to the monthly newsletter.

Meet your Team

Michelle Hearn – Home Manager
Jess and Clare – Activity Coordinators
Keith Southfield – Mental Health Nurse

Home Manager

Michelle Hearn is the Home Manager at Windsor Street Care Centre care home in Cheltenham. Michelle has worked with the Trust for 23 years and has held a variety of positions during this time.

She started her career as a Housekeeper and Care Assistant at one of our sister homes, before being promoted to a Senior Care Leader. She was also responsible for delivering mandatory training to all OSJCT homes. In 2008, Michelle stepped into a Deputy Management role, before relocating to Windsor Street Care Centre care home as the Head of Dementia in 2013.

This role involved supporting 36 dementia residential clients and 21 nursing dementia clients. She also supported the General Manager in the overall running of the home. Her tremendous ability and passion saw Michelle promoted to Deputy Manager in 2015, and then to General Manager in 2017.

Michelle prides herself on her people skills and says she is driven by the love of her job. She has the ability to work under pressure, mentor her staff and achieve outstanding results.

Visit OSJCT Windsor Street Care Centre

CQC Rating View full report Whats this?



  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update May 16, 2018 • Listing updated October 21, 2019