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    • How to get Social Care
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    • Making Adaptations to your Home
    • Support for Carers
    • Care in your own home
    • Live-in Care
    • Housing with care
    • Choosing a Care Home
    • Living with Dementia
    • Specialist services
    • End of life care
    • Paying for Care
    • Accessing Care Services in Scotland
    • Care Sector Regulation and resolving issues
    • Checklists
    • Coronavirus guidance
  • Search for Care
  • Blog
  • Publications
  • Support Services
  • Website Accessibility
  • Contact us
    • Enhance Your Listing
    • Amend My Listing
    • Basic Listing
    • Support Service and Trade Listings
    • Direct Contact Details
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The Haven

The Haven, 2A, High Street, Llanelli, SA15 2RE

View Telephone (01554) 777726 CIW Ref: SIN-00009802-SXRK

Ty Derwen

Ty Derwen Residential Home, Kendon Road Crumlin, Newport, NP11 4PN

View Telephone (01495) 243028 CIW Ref: SIN-00009801-FWRB

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Care Information

If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below.

  • Care Information
  • How to get Social Care
  • Staying independent
  • Making adaptations
  • Support for Carers
  • Care in your own home
  • Live-in Care
  • Housing with care
  • Choosing a Care Home
  • Living with Dementia
  • Specialist services
  • End of life care
  • Paying for Care
  • Accessing Care Services in Scotland
  • Accessing Care Services in Wales
  • Checklists
Care Information

Coronavirus Latest: Our summary and links to the latest available guidance on the coronavirus pandemic in the UK Read Article

CQC rating – what’s this?

The Care Quality Commission (CQC) is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led.

There are four ratings awarded:

  • Outstanding
  • Good
  • Requires improvement
  • Inadequate

SCI rating – what’s this?

The Scottish Care Inspectorate (SCI) is the official regulator for care services in Scotland.

They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6.

  1. Unsatisfactory
  2. Weak
  3. Adequate
  4. Good
  5. Very good
  6. Excellent

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