Carer’s assessments

A carer’s assessment is free and is a supportive measure for you in your role as a carer. It is a chance for you to talk about your needs so you can get the right sort of help to assist you
in supporting the person you care for. You may not feel that you need help now but would like to plan for the future. A carer’s assessment gives you the opportunity to:

  • speak confidentially to a member of Adult Social Care staff;
  • describe the help you are giving;
  • talk about how caring affects your life, for example, your health, your relationships with others, finances, employment, training, education and leisure time;
  • discuss any difficulties you have;
  • talk about the needs of the person you care for and the services they have or you feel they should have; for example, equipment and adaptations, home care, day services;
  • and be given information, advice and other help, for example, what would happen in an emergency, how to get a break and other services, such as Direct Payments.

Norfolk County Council can help in a number of ways. We may arrange a service for you and/or can put you in touch with the Carers Agency Partnership (see below) who can help.

Sometimes we can help carers through a Personal Budget which is a sum of money so carers can pay for some help to support them in their caring role.

For more information about a carer’s assessment, call the Customer Service Centre on: 0344 800 8020 or the Carers Agency Partnership Helpline on: 0808 808 9876.