There are a range of services which may suit the needs of people with dementia. For an informal chat about services run by the Council or to arrange to buy Council services privately, please ring 0115 876 3222 to speak to an adviser. Alternatively, visit Council services include day, residential, home care and telecare services. If you would like an assessment to see if you may be eligible to receive Council services at a reduced rate, please ring Nottingham Health and Care Point on 0300 300 3333 for an assessment of your community care needs.

The Council’s JackDawe service provides specialist long term homecare support to citizens with dementia. Staff are fully trained in the particular needs of both people with dementia and those closest to them and are able to provide a variety of support on a long term basis.

The JackDawe team, named for the first citizen who used the service, also offer two specialist teams within the service. The Men’s team offers support to men who have been diagnosed with dementia and would benefit from having male carers support them in living independently. Whilst the Sahara Team offer specialist support to South-Asian origin women, and their families, in living with dementia. Sahara offer culturally and religiously appropriate support and are able to provide bilingual carers where appropriate. Additionally JackDawe has carers across the service who speak a range of languages including Polish, to meet the needs of people with dementia who may now be struggling with the demands of a second language.

Residential dementia care  
For those who feel they would benefit from a more care focused environment, or when living independently is no longer possible, a placement in a specialist residential home may be suitable. The Council’s Laura Chambers Lodge and Cherry Trees both offer supportive environments for people with dementia. They can offer specialist care for those in both earlier and later stages of dementia, and are able to provide support to those with working age dementia as well as older people.

Questions to ask
Questions to ask of any home registered for someone with dementia would include: who is the senior clinician who can act as a single point of contact for people to approach for information and advice?  What training programmes do staff participate in? Does the home offer a person-centred approach to their care planning?  Is the home designed with the needs of its clients in mind, especially safety and accessibility? Is there plenty of natural light? Is moving around helped by easily-understood signage? How is technology employed to help alleviate falls and help orientation?  Further important questions to consider can be found in the residential dementia care checklist below.

Differentiating one home from another can be difficult but the quality and quantity of staff training is especially important, along with the turnover of staff as continuity of relationships in this type of home is critical.