Essential information in Peterborough

Age UK

Age UK provides a range of services, some free and some where there is a charge. These include: home support; gardening; home checks; information and advice, including welfare benefits support and befriending.

Age UK also supports a range of lunch clubs operating across Peterborough.

Access is available to anyone, some services are charged for.

Tel: 01733 564185

Alzheimer’s Society

Alzheimer’s Society provides information and support for people with all forms of dementia and those who care for them. It runs quality care services, funds research, advises professionals and campaigns for improved health and social care and greater public understanding and awareness of dementia.

Its Dementia Information Point is held at Centre 68, behind Westgate Church Hall, Westgate, every fortnight on a Thursday from 1.45pm to 3.30pm and is an opportunity to call in for information and/or support.

For full details of all its services please contact the local office.

Tel: 01733 893853

Day Opportunities

Peterborough’s Day Opportunities, now managed by City College Peterborough, provides day and employment support to adults under 65 with a disability

City College
Brook Street
Peterborough PE1 1TU

Tel: 01733 761361

Healthwatch Peterborough

Healthwatch Peterborough is the consumer voice for local people. It is an independent, local organisation helping to shape and improve local health and social care services. Healthwatch’s job is to make sure the voices of the people of Peterborough are heard in making important decisions about local NHS, social care and public health services.

Healthwatch Peterborough
16-17 St Mark’s Street,
Peterborough PE1 2TU

Tel: 0845 120 2064


MIND is a mental health charity. They develop and run services and projects to help serve local people with mental health problems including anxiety, low self-esteem and eating disorders.

Peterborough Office
Morley Way
Peterborough, PE2 7BW

Tel: 01733 530651
Email (for any location):

Information and advice

You can find a wealth of information about social care on Peterborough City Council’s website and on the online Peterborough Care Directory at

Trading Standards

Everyone needs to find a decent trader from time-to-time and, if you can’t find one by recommendation, it can be difficult knowing who you can trust to do a good job. The Trading Standards Approved Trader Scheme, ‘Buy with Confidence’, can help. All members on the scheme have been checked thoroughly by Trading Standards and have demonstrated a commitment to high-quality service.

You can find members of the scheme by:

  • calling the Citizens Advice Consumer Helpline on 0845 404 0506 to be given the three nearest members that best meet your needs;
  • looking up members on the scheme’s website or; or
  • visiting your local library if you don’t have access to a computer at home, or ask the library staff to look up members for you.

Although Trading Standards checks each trader thoroughly before approving them, this does not give a price guarantee, so you should still get three quotes to ensure you are being charged a reasonable price.