Family-run care organisation breathes new life into Hampshire home for the elderly

Rowan Lodge rated good by CQC

Forest Care’s Rowan Lodge has received a Care Quality Commission (CQC) rating of “Good” in a recent Inspection.

The purpose-built care home located in rural Newnham provides care and support for older people who require residential or nursing care, those who are living with dementia, and those in need of respite.

Forest Care are delighted with the results of the latest inspection. Rowan Lodge was found to be good across all five of the regulator’s categories, assuring it’s safe, effective, caring, responsive and well-led.

Over the last year, the home has been transformed, with a major rebrand, exciting new developments and state-of-the-art refurbishment including the addition of a cinema, hair salon, family room and dementia floor plus renovation of its activities room.

As well as improvements to the home’s furnishings and décor, Forest Care has invested greatly in its technology, systems and staff training.

For residents, a new WiFi and phone system has been introduced throughout the company’s homes, allowing them to keep in touch with friends and relatives more easily. And for staff, several paper-based systems have been digitised for better accuracy and productivity.

A new electronic drugs system, eMAR, orders, dispenses and audits all medication in the home; an electronic care-plan system empowers carers to make notes and record daily interventions on mobile devices; and a newly implemented digital platform keeps track of staff training, so all employees remain up-to-date on any required or recommended courses or qualifications.

Work is ongoing to the home’s stunning grounds and gardens, which is due to be completed by the end of Summer.