Home care

Organising your own home care

If you are thinking about arranging your own home care, it is a good idea to ask any agencies you approach the following questions:

  • Are there different rates for weekends/evenings?
  • Are there any extra charges, i.e. for the carer’s travelling expenses?
  • What sort of services do you provide?
  • Will somebody visit me before the service starts?
  • If you provide me with a service, can I contact you out of office hours? If so, how?
  • Are your carers trained?
  • Do your carers have references?
  • Have your carer’s been subject to a Disclosure and Barring Service (DBS) check?
  • Are you registered with the Care Quality Commission (CQC)?