How your eligibility is decided

How your eligibility is decided

Adult Social Care has a responsibility to make fair decisions about who can have access to social care support, and to make sure that those in the greatest need can get the help they require.

We have guidelines we must follow and these are called ‘eligibility criteria’ – things we must consider when deciding who should receive social care support. They are based on the government’s ‘Fair Access to Care Services’ (FACS) guidelines.

All social services departments have to use the same FACS eligibility criteria – to make sure that taxpayers’ money is spent fairly.

For more information see the leaflet ‘Payments towards non-residential care services’ call Adult Social Care on 0113 247 8630 for a copy.

Financial assessments and benefits information

For detailed information about benefits, contact:

Financial Assessments and Benefits Team
Leeds Benefits Service
Telephone: 0113 247 8626
Fax: 0113 247 78620

For national information about benefits, telephone 0800 882 200, textphone 0800 243 355 stating the service you require – or visit: and type in the service you want in the search box.