Keeping safe – fire safety at home in Norfolk

Home fire safety advice

  • Fit a smoke alarm, preferably one for each room of your home but at least one per floor.
  • Protect yourself and reduce the risk of fire by not leaving cooking unattended.
  • Keep doors closed at night, a door will slow the spread of smoke and fire, giving you more time to escape or get help.
  • Take care with any smoking materials and don’t smoke in bed or when you are tired.
  • Use electric blankets correctly and have them checked regularly.
  • Don’t dry clothes on heaters or fireguards.
  • Make an escape plan. Think about how you would escape the house and make sure this pathway remains clear.
  • Be safe with electrical appliances, ensure the right chargers are used and plug sockets are not overloaded.
  • Fit a fireguard to open fires.

The County Council’s Fire and Rescue Service (NFRS) has a Community Fire Safety Team that helps older or vulnerable members of our communities to remain independent and safe in their own homes by offering free home fire safety advice and risk checks.

What is a home fire risk check?

A local fire crew or an approved partner will come to your home and carry out a home safety check at a time convenient to you. They will not offer to sell you anything and there is no charge for this service. They will offer fire safety advice, discussing actions you can take to reduce your fire risk, how to make an escape plan and qualifying groups may be entitled to have free smoke alarm(s) fitted. If you live in Norfolk they will be pleased to visit you. Please allow between 30 and 40 minutes for this check. All personnel will be in Fire Service uniform and will carry ID that should be shown to you on arrival.

For friendly advice and to book a visit:

Tel: 0800 917 8137
Text: 07799 840800
Minicom: 01603 223833

Smoke alarms

We know that fires in the home can be prevented by taking more care with fire safety. A vital part of home fire safety is fitting and maintaining a smoke alarm. You are more than twice as likely to die in a fire at home if you do not have one fitted. Once fitted, test it once a week. Most modern smoke alarms will last 10 years before needing to be changed but some will require the battery to be changed once a year. Try to prevent a build-up of dust by wiping or vacuuming the casing. Remember, NFRS will supply and fit a smoke alarm as part of a home fire risk check where appropriate or offer advice if you already have them.

NFRS says – buy it, fit it, test it and know what to do if it goes off.

Norfolk Safeguarding Adults Board

norfolk safeguardingThe Norfolk Safeguarding Adults Board (NSAB) brings together the key people from a wide range of organisations, including the County Council, police, health, housing and voluntary and independent providers to lead and promote adult safeguarding work throughout Norfolk. You can see the Board’s plans at:

Its work has been shaped by the following six principles:

  • Empowerment – taking a person-centred approach, whereby users feel involved and informed.
  • Protection – delivering support to victims to allow them to take action which protects them from further harm.
  • Prevention – responding quickly to all allegations of abuse.
  • Proportionality – ensuring outcomes are appropriate for the individual.
  • Partnership – information is shared appropriately and the person is involved.
  • Accountability – all agencies have a clear leadership role in promoting the key principles adopted by the Board.

Norfolk’s Safeguarding Adult ‘Network’

The County Council, police, health, housing and voluntary and independent providers are part of our safeguarding ‘network’. The strength of our community is reflected in how well we all respond to someone who is at risk of or experiencing abuse. You have a key role to play.

What to do if you are worried about harm and abuse

If you or someone you know is at risk of, or experiencing, abuse, don’t dismiss your concerns. It is important to tell someone that you trust, or call: 0344 800 8020. For more information visit:

In an emergency, always dial 999.