Local useful contacts in Kent

Kent County Council
County Hall,
ME14 1XQ
Tel: 03000 416161
Text relay: 18001 03000 416161
Email: social.services@kent.gov.uk
Web: www.kent.gov.uk

Families and Social Care
Tel: 08458 247 100
Email: contact.assessment.service@kent.gov.uk

How to apply for a Blue Badge
Tel: 01622 605020
Email: bluebadgeteam@kent.gov.uk
Website: www.kent.gov.uk

How to make a complaint
Complaints Team,
Brook House,
Reeves Way,
John Wilson Business Park,
Whitstable CT5 3SS or
Complaints Team,
Brenchley House,
123-135 Week Street,
Maidstone ME14 1RF
Tel: 0300 333 5920 or 0300 333 5903
Email: customercareadults@kent.gov.uk
Fax: 01227 598505
Text Relay: 18001 03000 416161

Advocacy services in Kent

Advocacy for All
241 Main Road,
Kent DA14 6QS
Tel: 0208 300 9666
Email: info@advocacyforall.org.uk
Web: www.advocacyforall.org.uk

Live it Well
Live It Well Centre,
Unit 2 Twisleton Court,
Priory Hill,
Kent DA1 2EN
Tel: 01322 223335
Web: www.liveitwell.org.uk

Voice4Kent CIC
International House,
1st Floor Block A,
Dover Place,
Kent TN23 1HU
Tel: 01233 642726
Web: www.voice4kent.co.uk

Kent Indpendent Care Association
Suite 5 Ashford House,
Beaufort Court,
Sir Thomas Langley Road,
Medway City Estate,
Rochester, Kent
Tel: 01634 291073
Email: info@kica.care
Web: www.kica.care

Age UK in Kent

Age Concern and Help the Aged are now called Age UK and provide information and advice for the elderly about benefits, care, age discrimination and computer courses, amongst other things.

Age UK Ashford
The Eldercare Centre,
Stanhope Road,
Ashford TN23 5RF
Tel: 01233 668765

Age UK Faversham
2 Middle Row,
Faversham ME13 7AJ
Tel: 01795 532766

Age UK Maidstone
7 Mill Street,
Maidstone ME15 6XW
Tel: 01622 753618

Age UK Sittingbourne
Heather House Day Centre,
Avenue of Remembrance,
Sittingbourne ME10 4NN
Tel: 01795 477520

Age UK Tunbridge Wells
Wood Street,
Tunbridge Wells TN1 2QS
Tel: 01892 522591

Alzheimer’s Society

National helpline: 0845 300 0336

South East Area Office
Barclays House,
51 Bishopric, Horsham,
West Sussex RH12 1QJ
Tel: 01403 276649 

West Kent Office
Ground Floor, Zurich House,
1 Meadow Road,
Tunbridge Wells TN1 2YG
Tel: 01892 559410

Crossroads Care Kent and Medway
Tel: 0845 900 3735

Crossroads Care East Kent
16 Reculver Road,
Herne Bay CT6 6LE
Tel: 01227 742030

Crossroads Care Medway
8 Chestnut Avenue,
Chatham ME5 9AJ
Tel: 01634 868885

Crossroads Care West Kent
Unit 1A Mereworth Business Centre,
Danns Lane,
Wateringbury ME18 5LW
Tel: 01622 817114

Gateways to council services and advice

Gateway Plus,
Church Road,
Ashford TN23 1AS
Tel: 03000 414141 

69-71 Castle Street,
Dover CT16 1PD
Tel: 03000 414141 

The Eden Centre,
Four Elms Road,
Edenbridge TN8 6BY
Tel: 03000 414010 

Civic Centre,
Windmill Street,
Gravesend DA12 1AU
Tel: 01474 564422 

King Street,
Maidstone ME15 6JQ
Tel: 01622 602000 

38-42 High Street,
Sheerness ME12 1NL
Tel: 01795 417850 

2 Manor Row,
High Street,
Tenterden TN30 6HP
Tel: 03000 414141 

Gateway Plus,
Cecil Street,
Margate CT9 1RE
Tel: 03000 414141 

Tonbridge Castle,
Castle Street,
Tonbridge TN9 1BG
Tel: 01732 844522 

Tunbridge Wells
8 Grosvenor Road,
Royal Tunbridge Wells TN1 2AB
Tel: 01892 554600

Healthwatch Kent

Healthwatch Kent is the independent consumer champion for health and social care. Healthwatch Kent offers individuals access to information and signposting on health and social care matters, and will also champion the experiences of people who receive health and social care to inform the commissioning and delivery of local services in the future. For more information on local services which may be of interest to you visit www.healthwatchkent.co.uk, email info@healthwatchkent.co.uk or call 0808 801 0102.

NHS Continuing Care eligibility criteria

Dartford, Gravesham and Swanley, Swale and Medway
Tel: 01634 335045

West Kent
Tel: 01622 680627

East Kent
Tel: 01233 618173

Kent District Councils

Ashford Borough Council

London Borough of Bexley

London Borough of Bromley

Canterbury City Council

Dartford Borough Council

Dover District Council

Gravesham Borough Council

Maidstone Borough Council

Medway Council

Sevenoaks District Council

Shepway District Council

Swale Borough Council

Thanet District Council

Tonbridge and Malling Borough Council

Tunbridge Wells Borough Council

Patient Advice and Liaison Service (PALS)

Information for patients, their families and carers about health and local health services.

East Kent PALS

Tel: 0800 783 9972
Direct line: 01227 812020
Email: patientexperience@kmpt.nhs.uk

West Kent and Medway PALS

Tel: 0800 587 6757
Direct line: 01622 723207
Email: patientexperience@kmpt.nhs.uk