Looking after someone in Nottinghamshire

Carers’ hub

We pay the Carers Trust East Midlands to run the Nottinghamshire Carers Hub to provide support to carers. This includes free advice, information and support to all carers. The Carers Trust may be able to help in a number of ways, for example telephone or face-to-face advice, information about local support groups, where carers can meet other carers, and information about events and training courses. For more information, please contact the Carers Trust on: 0115 8248824, email: hello@carerstrustem.org or visit: www.carerstrustem.org

Carer’s assessment

For information regarding assessments, phone us on: 0300 500 80 80.

Carers’ emergency card

The carers’ emergency card is a free small card that identifies carers in an emergency situation. It will alert anyone finding the card to the fact that the person is a carer and that someone they care for may require assistance. Once issued with a card, in the event of an emergency, the carer will have peace of mind that there is a 24-hour system in place to ensure that the person being cared for is looked after by the people that the carer has chosen. To apply for an emergency card, please phone: 0300 500 80 80.

Crisis prevention support

We fund a scheme enabling the person being cared for to be looked after on a short-term basis in their home should the carer have an unforeseen or emergency situation. Examples of when the service can be used are when the carer:

  • is too ill to provide care for a short period of time;
  • needs to attend the funeral of a family member/friend; or
  • has a hospital appointment or is due to be admitted to hospital themselves.

There is no charge for this service.

Comfort Call: 01909 768196

Direct Health: 0115 896 4005

Agincare UK: 0115 920 4948

Mansfield and Ashfield
Mears: 0333 999 7628 (crisis prevention is temporarily provided by Comfort Cal Newark: 01636 679467).

Comfort Call: 01636 679467

Agincare UK: 0115 920 4948

For more details, visit: www.nottinghamshire.gov.uk/adultsocialcare

These contact numbers are correct at time of printing. A list of up to date information is available on: www.nottshelpyourself.org.uk or can be obtained by phoning: 0300 500 80 80.

Short breaks for carers

For more information about short breaks for carers, contact us on: 0300 500 80 80.