National useful contacts

National useful contacts

A2B project
The first fully integrated community transport information system which supplements the public transport network by offering services tailored to the needs of people who may have difficulty in using ordinary buses and trains. Minibuses, social car schemes and group hire minibuses.

Action on Elder Abuse (AEA)
Works to protect, and prevent the abuse of, vulnerable older adults.
Helpline: 0808 808 8141

Age UK (the new, combined, Age Concern and Help the Aged)
National helpline: 0800 169 6565

Association of Charity Officers
A national umbrella body for benevolent charities.
Tel: 01707 651777

British Institute of Learning Difficulties (BILD)
Committed to improving the quality of life for people with a learning disability.
Tel: 01562 723 010

Carers Direct
Free, confidential information and advice for carers.
Tel: 0808 802 0202

Carers UK
The voice of carers.
Tel: 020 7490 8818

Counsel and Care
Advice and help for older people.
Tel: 0845 300 7585

Elderly Accomodation Counsel
Help older people make informed choices about meeting their housing and care needs.
Free advice line: 0800 377 7070

Friends of the Elderly
A charity that supports older people who have a range of practical needs.
Tel: 020 7730 8263

Pledges to tackle social isolation by getting older people online and supporting them in their homes.
Tel: 020 7605 4200

The voice of learning disability with more than 500 affiliated groups.
Tel: 0207 454 0454

National Association for Providers of Activities for Older People (NAPA)
Promotes the importance of activities for older persons.
Tel: 020 7078 9375

NHS Choices
NHS Choices is the online ’front door’ to the NHS and is the country’s biggest health website and gives information about your health choices.

NHS Direct
For health advice and reassurance by telephone, 24 hours a day, 365 days a year.
Tel: 0845 46 47

Pension, Disability and Carers Service, The
Provides information about pensions and other pensioner benefits, whether you are planning for the future, are about to retire or have already retired.
Tel: 0845 606 0265

Princess Royal Trust for Carers, The
(now combined with Crossroads Care and called Carers Trust)
The largest provider of comprehensive carers’ support services in the UK.
Unit 14, Bourne Court
Southend Road
Woodford Green
Essex IG8 8HD
Tel: 0844 800 4361

Registered Nursing Home Association (RNHA)
Campaigns for high standards in nursing home care.
Tel: 0121 451 1088

Relatives and Residents Association, The
Exists for older people needing, or living in, residential care and the families and friends left behind.
Advice line: 020 7359 8136

United Kingdom Home Care Association (UKHCA)
Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors.
Helpline: 020 8288 5291