The Patient Advice and Liaison Service (PALS)

Every NHS trust has a PALS to help people have a say in their local health services. If you want to make a complaint about a trust, your local PALS will explain how to do this and discuss ways of getting your complaint dealt with. It will also take up some types of complaints for you.

Contact your local PALS through the PALS website: or through the NHS Choices website:

Gloucestershire CCG PALS
Tel: 0800 0151 548

Gloucestershire Care Services NHS Trust Service Experience Team
Tel: 0300 421 8313

Gloucestershire Hospitals NHS Foundation Trust PALS
Tel: 0800 019 3282

Gloucestershire 2gether NHS Foundation Trust PALS
Tel: 01452 894673