Telecare and equipment

Assistive technology and community alarms Assistive technology or telecare services help vulnerable people, particularly older people, to live in their own homes with greater safety and independence.

They use a range of technologies that raise alarms to get help for someone 24 hours a day and so provide help, security and peace of mind. Special equipment can be linked to your telephone system so you can get help quickly if you need it, even if you are unable to speak. For some of the services you do not even have to press a button to call for help as they work on sensors that detect movements like falls, gas or carbon monoxide escapes, or floods.

There are different types of telecare service depending on your level of need. Services can be provided if you have been assessed as eligible for help by Adult Social Care, or equipment can be purchased privately.

Those assessed as eligible for telecare equipment in Dorset will be provided with the equipment free of charge. Equipment provided can range from a Lifeline unit and pendant only, through to a Lifeline unit and a whole range of additional sensors. An individual’s ability to pay the monitoring charge (£4.15 per week) will be based on a financial assessment.

Call the Adult Access Team on 01305 221016 if you would like to find out more.

Poole Lifeline provides a compact emergency alarm system for all people at risk living in their own homes. The service is backed up by a local control centre equipped with call-handling computers, which provide two way speech communication between callers and caring staff.

Contact Housing and Community Services on 01202 733255 for more information.

Bournemouth’s Careline is a 24-hour monitoring and referral service for residents who need help in an emergency. They are accredited by the Telecare Services Association (TSA), the regulatory body for the UK’s telecare industry.

For more information, call: 01202 452795 or email: