Uniting to support those who need us

Over the last few weeks, we have all seen our communities, local groups and broader society come together to help and support each other. We are busy contacting those who rely on our Friendship Services. To make sure they have been able to get essential basic supplies and the medication they need. We will continue to make these calls for as long as necessary. 

Volunteering has always been of central importance to us at Independent Age. Although due to current social distancing guidelines we are unable to accept new volunteer applications, we do encourage you to sign up to become an NHS responder. You can do this by registering here. We will update you when we can accept new volunteers for our own services. 

Advice for you, your friends and family

Our free and confidential helpline is now open again. If you do need to contact us for support, please do so. Our helpline number is 0800 319 6789. Thank you for your patience while we worked hard to get our helpline working from home as quickly as possible. 

We are constantly updating our FAQ page as the situation develops. You can see the latest updates here.  Please continue to follow the latest NHS public health guidance if you are worried you may have symptoms. 

The impact social distancing has on isolation and mental wellbeing is at the forefront of our minds. This can affect all of us and given the current situation, it’s understandable people might be feeling anxious or isolated. Anxiety UK have a range of support services available if you, or someone you’re worried about, is feeling anxious due to coronavirus. 

You can also help us by responding to a survey we are running. To try and determine what people in later life need to support their wellbeing and mental health. You can take part in our survey here

Putting people’s experiences at the heart of our work

People in later life have always been at the heart of Independent Age, and this is true now more than ever. Together with Age UK, Age Cymru, Age Scotland, Age Northern Ireland, the Older People’s commissioners for Wales and Northern Ireland, Anchor Hanover and Care Scotland, we released a joint statement on access to treatment and the need to uphold people’s rights during this difficult time.  We strongly believe that the Government and NHS must ensure decisions around treatment are made based on someone’s fitness to be treated, rather than their age. You can read the full statement on our website.