‘in-Touch’ and Prevention Matters Buckinghamshire

If you are finding it difficult to manage at home but do not qualify or do not want support from Adult Social Care, we can still help with our in-Touch service or Prevention Matters programme.


If you’re having difficulty staying independent and are not receiving any of our services, we may still be able to help you.

We offer a telephone assessment, advice, information and review service. We can also give you advice to help you plan for the near future.

We can signpost you to voluntary and community services or information that will allow you to make informed choices about your needs.

After your initial contact we’ll call you approximately twice a year to see if you need any further support.

You, your carer or your GP can contact us and we will assess how we can help you.

To find out more about this service and to the many ways in which it can help you can visit the website at www.buckscc.gov.uk, call: 01296 383204 or email: customerservices@buckscc.gov.uk

Prevention Matters

Prevention-Matters-logo-300x142When all that’s needed is a little help to stay independent and active we can find ways to support you.

Our leading-edge prevention service changes the way we meet people’s needs. It is a complete and free advice service to help you before personal health or social problems become critical.

Prevention Matters can help if you are:

  • struggling to maintain your independence;
  • recovering from an illness;
  • unable to get out and about;
  • feeling lonely and isolated;
  • feeling anxious and lacking in self-confidence. You can contact Prevention Matters direct or ask your GP or health professional to refer you to a Community Practice Worker (CPW) who will give you one-to-one support.
  • To find out more call: 0300 666 0159 or email: admin@preventionmatters.org.uk
  • One of our Community Practice Workers (CPWs) will visit you to see how they can support you and work with you to help you find the right support for you. This may be linking you to local activities or support groups, which the CPW will then, with your agreement, arrange and make the first visit with you if appropriate.