Useful local contacts

Essex County Council
Adult Social Care
County Hall, Market Road, Chelmsford CM1 1QH
Tel: 0845 603 7630

Southend-on-Sea Borough Council
Department for People
Borough Council, Civic Centre, Victoria Avenue
Southend-on-Sea SS2 6ER
Tel: 01702 215008

Age UK Essex
Celebrates, supports and champions older people without prejudice or discrimination. Offers advocacy, befriending, advice and support. Services cover all Essex, Southend-on-Sea and Thurrock. See page 108 for more information.

112 Springfield Road, Chelmsford CM2 6LF
Tel: 01245 346106 / 264499

Alzheimer’s Society
Works to improve the quality of life of people affected by dementia.

Mid Essex Branch
Unit 3, Lockside Marina
Hill Road South, Chelmsford CM2 6HF
Tel: 01245 260911

Southend and District Office
Suite 5, Philpot House
Station Road
Rayleigh Essex SS6 7HH
Tel: 01268 778959

Carers UK
Local branches of this national organisation for carers.

Carers UK Thurrock
Tel: 01375 851626

Carers UK Uttlesford
Tel: 01371 875810

Citizens Advice Bureau
Free independent and confidential advice.
1 Church Road
Southend-on-Sea SS1 2AL
Tel: 01702 456370

Crossroads Care Essex
Services to support the carer and the person they care for.
The White House
Rear of Council Offices, Kiln Road , Benfleet SS7 1TF
Tel: 01268 881130

Essex Dementia Care
Provides one-to-one care, companionship and support for people with dementia, to promote good health and an active life.
Tel: 01245 363789

Essex Guardians
Run by Essex County Council, they are a dedicated team of professionals, ensuring the safeguarding of a vulnerable individual’s finances.
Tel: 01245 434098

Essex Independent Care Association (EICA)
Represents the interests of independent social care providers locally, regionally and nationally.
251-255 Church Road, Benfleet, Essex SS7 4QP
Tel: 01702 547144 and 01268 565551

My Home Life Essex
Aims to create a positive culture in care homes, based on a relationship-centred approach.

RVS (Royal Voluntary Service) Essex
49b Mill Road
Essex CM9 5HY
Tel: 01621 852709

Southend-on-Sea’s Health & Wellbeing Information Point (SHIP)
Southend-on-Sea’s online directory of health and wellbeing information.

South Essex Care and Health Association (SECHA) & Essex Bed Register
Promotes first class care for the people who are cared for by members – residential or nursing
care home providers and others who provide professional care services.
Tel: 01268 784501

South Essex Partnership NHS
Foundation Trust – Southend-on-Sea
Tel: 01702 224642
Tel: 01702 224629

Essex Mencap
190 Church Street
Essex CM7 5LA
Tel: 01376 324765

Southend Mencap
100 London Road
Essex SS1 1PG
Tel: 01702 341250

The Care Quality Commission
Newcastle upon Tyne NE1 4PA
Tel: 03000 616161

Direct payment advice, support and payroll service.
29-31 Alexandra Street
Southend-on-Sea SS1 1BW
Tel: 01702 214540

Information and Advice Service – a free and confidential advice service for anyone aged 50 or over, their friends, family, professionals and carers. Through a team of professional advisers we provide up to date information and advice on a range of topics including: welfare benefits, care homes, housing options, social care, bereavement support and local services.
Tel: 01245 345106

Reablement Team – working in partnership with Essex Cares, Age UK Essex provides dedicated information and advice to support patients who have been discharged from hospital.
Tel: 01245 345106

Advocacy – a free and confidential service for anyone aged 50 or over within Essex. Our advocates have over 10 years of experience helping older people deal with the challenges they face within health and social care settings. They help people to say what they want, represent their interests and obtain relevant services.
Tel: 01245 216607

Home Befriending – through a weekly home visit or telephone call our home befriending service provides friendship and support for anyone over 60 who feels lonely or social isolated.
Tel: 01245 345106

Active Befriending – offers people who are over 60 and feel lonely or social isolated companionship on short walks or trips to local shops.
Tel: 01245 345106

Active Lives – a 12-week programme for the over 60s which is designed to help restore confidence and regain independence outside the home.
Tel: 01245 345106

Digital befriending – for the residents of Thurrock our new HDTV Skype service is easy to use and enables you to talk to friends and relatives through your television. We offer a free three-month trial and includes free loan of all equipment.
Tel: 01268 526229

Home Help – we offer a range of services from housework, shopping and a prescription collection service to a sitting service that offers valuable respite for carers across the county.
Tel: 01245 345106

Toenail Cutting – works across the county helping people in later life to look after their toenails. Our team of qualifi ed toenail trimmers have all be trained by the NHS Podiatry Service. We also offer home visits in Chelmsford and Witham.
Tel: 01245 423333

Volunteering – we have a number of volunteering opportunities from general administration roles to befriending and active lives volunteers to fundraising volunteers.
Tel: 01245 216603

Age UK Essex
112 Springfield Road,
Chelmsford, Essex
Tel: 01245 345106